If the support engineer is not able to remedy my question throughout the chat session, will I need to get started on the situation submission system all over again? No, Should the support engineer is unable to resolve your concern at time, they are going to proceed the case submission procedure for you.

Acquired an IT concern? You might be waiting a while as communication can be inconsistent and tickets can back up.

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You may view the availability and guide the session through SAP for Me even though accessing your scenario facts.

 When you have any questions on these or other support topics, remember to do not wait to Get in touch with CIC.

Within the core of each thriving IT Division is actually a dedication to furnishing leading-notch assistance to end-end users. But achieving this calls for more than simply dedication; it needs the proper applications.

The adjustment would not represent a rise in list costs for SAP support offerings. Afflicted customers and partners will probably be notified in accordance Using the respective locally agreed contractual stipulations. Read the complete assertion in English or German.

Can I refer back to the chat session information in a afterwards time? Indeed, the chat transcript and all attachments is going to be recorded with your situation log to your ease.

The new SAP Services and Support e-book points out SAP's choices in a transparent, comprehensible way and addresses differences in between the requirements of latest buyers and expert users.

Set the kettle on and understand that we’re coming to avoid wasting the working day, you’ll be back again up and jogging right away.

Designed-In Support provides you with proactive and personalized tips from within your solution, gives you guided usage of SAP expertise and support professionals, and minimizes work to get support customized in your SAP Answer.

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The brand new SAP Services and Support book points out SAP's choices in a clear, comprehensible way and addresses variances amongst the requirements of latest clients and seasoned people.

If you end up picking 1 of such product regions to schedule a session then reference another solution place that read more is not inside the listing, the session are going to be converted to a regular prepared circumstance.